Privacy policy
We respect your privacy. This policy explains what personal data we collect, why, and your rights under the EU General Data Protection Regulation (GDPR).
Data controller
[YOUR FULL NAME / COMPANY NAME], [YOUR ADDRESS], Torrevieja, Spain. Tax ID: [YOUR NIF/CIF]. Contact: [YOUR EMAIL].
What data we collect and why
When you use our contact form or chatbot we collect the data you provide — typically your name, phone/WhatsApp, email and your property requirements. We use it solely to respond to your enquiry and help you find a property. The lawful basis is your consent and our legitimate interest in answering you.
How long we keep it
We keep enquiry data only as long as needed to assist you and for a reasonable period afterwards, unless you ask us to delete it sooner.
Who we share it with
We do not sell your data. We use trusted service providers (hosting, image storage, translation and AI text generation) that process data on our behalf under data-processing agreements. Some may process data outside the EU under appropriate safeguards.
Your rights
You may access, rectify, erase, restrict or object to the processing of your data, and request portability, at any time by emailing [YOUR EMAIL]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD, www.aepd.es).